Terms of service

Last updated 19 October 2026

These terms cover custom work by Furoki. Our products have their own terms: see the Furoki Bingo terms; Furoki Concierge is provided under a written agreement with each business.

Services

Furoki provides custom software development, including AI apps and Telegram or WhatsApp bots, and related consulting. All work is subject to a separate statement of work (SOW) agreed before work begins.

Payment

Fees are quoted in SGD. A 50% deposit is required before work begins, with the remaining 50% due on delivery. Retainer fees are billed monthly in advance.

Deliverables

We deliver working software deployed to production. Source code ownership transfers to the client on final payment. Third-party infrastructure accounts remain under the client's control.

Revisions

Each SOW includes a set number of revision rounds. Additional revisions are billed at the hourly rate in the SOW.

Support

Post-launch support is included for the period in the SOW. Ongoing maintenance and feature development are available on a monthly retainer.

Intellectual property

Custom code written for your project is yours on final payment. We may reuse generic patterns, architectures and templates in future projects. Your business logic and data remain confidential.

Liability

Furoki's total liability for any claim is limited to the fees paid for the specific service in question. We are not liable for outages of third-party services such as Telegram, WhatsApp, Cloudflare, Supabase or Stripe.

Termination

Either party may terminate with 30 days' written notice. Work completed up to the termination date is billable. Deposits are non-refundable once work has started.

Governing law

These terms are governed by the laws of Singapore, and disputes are resolved in the courts of Singapore.

Contact

Questions about these terms: hello@furoki.com.